Transformation at scale, across business, digital and technology.
Programmes we have led from the inside, with the budget, the teams and the results on the line. The same people lead Eleven's work today.
1,500+ supplier invoices a month, read and matched by AI.
A manufacturing company moved its supplier documents from manual keying to an AI pipeline built on Fintray: read on arrival, matched to purchase orders line by line and registered in Charisma ERP.
From digital ambition to 2M+ customers.
Led the transformation of a major Romanian bank's mobile proposition from initial product development through nationwide adoption.
Rebuilding a contact centre of over 300 people around the customer.
Redesigned the operating model, technology stack and customer experience across four sites and remote teams, connecting contact centre, branches and digital channels around a shared customer view.
A CRM built around the way the business actually works.
Designed and delivered an operational CRM integrated across contact centre, branches and digital channels, supported by a mobile advisor experience and AI-enabled advisory capability.
Leading complex platform transformation in regulated environments.
Full-lifecycle leadership across enterprise technology programmes, from scope and mobilisation through delivery, stakeholder management, budget and implementation.
Selected experience includes work delivered by the founders in previous executive and consulting roles, alongside engagements delivered through Eleven Consult.
Experience across complex organisations
These are organisations where the founders have held executive, consulting or delivery roles. They are not presented as Eleven Consult clients.
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